Program: CCDE Live/Chat Reports To: Program Coordinator / Advocacy Supervisor Status: Part-time / On-call Volunteer w/ Stipend at $17.00/hr Position Summary The Domestic Violence Chat Line Advocate provides confidential, trauma-informed, and survivor-centered support to individuals experiencing domestic violence through a secure chat platform. This role focuses on crisis intervention, safety planning, emotional support, and resource connection, ensuring services are accessible, inclusive, and responsive to diverse survivor needs. All services are provided in alignment with VAWA confidentiality requirements, survivor autonomy, and best practices in victim advocacy. Key Responsibilities Crisis Intervention & Support Respond to incoming chat communications from survivors in crisis or seeking support Provide real-time emotional support, validation, and trauma-informed engagement Assess immediate safety needs and assist with personalized safety planning Resource Navigation & Referrals Provide accurate, up-to-date referrals to community resources (shelter, legal services, counseling, healthcare, etc.) Support survivors in identifying options without coercion or judgment Maintain knowledge of local and statewide victim service systems Confidentiality & Documentation Uphold strict confidentiality in accordance with VAWA, VOCA, and agency policies Document interactions in a timely, accurate, and non-identifying manner Protect survivor privacy in all communications and data systems Equity & Accessibility Provide culturally responsive services that are inclusive of race, ethnicity, gender identity, sexual orientation, ability, and language Ensure accessibility for survivors with limited resources, disabilities, or technology barriers Collaboration & Compliance Participate in supervision, team meetings, and ongoing training Follow all agency protocols, including mandatory reporting laws (as applicable) Support program evaluation and data collection efforts as required by funders Required Qualifications High school diploma or GED required; Associate’s or Bachelor’s degree in a related field preferred Completion of 40-hour Domestic Violence training (or willingness to complete upon hire) Experience providing crisis intervention, advocacy, or direct service to survivors of violence or trauma Strong written communication skills (critical for chat-based support) Ability to manage multiple conversations and respond effectively in a fast-paced environment Preferred Qualifications Bilingual or multilingual abilities Experience with chat, text, or hotline platforms Knowledge of legal systems, protective orders, and community resources Training in trauma-informed care, de-escalation, or crisis response Core Competencies Trauma-informed and survivor-centered approach Strong boundaries and ethical practice Cultural humility and responsiveness Emotional intelligence and adaptability Ability to remain calm and grounded in crisis situations Work Environment Remote or office-based setting with secure technology systems May require evening, overnight, weekend, or holiday shifts Extended periods of computer-based work #J-18808-Ljbffr
...Library Assistant The Henrietta Hankin Branch Library is seeking a Part Time Library Assistant who will be responsible for performing Circulation... ...Office skills. Previous customer service or retail experience is preferred. Physical abilities: Handle, lift, or move library...
Title:Counsel, Global Trade ComplianceWe are KBRWhen you become part of our KBR team, your opportunities are endless. Through internal collaboration, and with our partners and customers, were defining tomorrows challenges, then providing the innovative solutions to overcome...
...with multiple stakeholders. What You'll Do Develop new business and expand existing customer relationships across the German-speaking market Consistently generate pipeline through outbound prospecting and other demand-generation activities Manage complex,...
...Description Saint Benedict Catholic School seeks a Limited Part-Time After-School Counselor (9-12 hours per week) for the 2026-27 School Year. The school is committed to partnering with parents and providing a traditional education in a faith-filled environment. The...
Title:Senior Orbital AnalystBelong. Connect. Grow. with KBR!Why Join Us?Advance the Future of Space Operations: Drive innovation at the intersection of military operations, commercial space capabilities, and emerging technologies that directly support national security...