Job Description

Data Entry Specialist

The Data Entry Specialist operates and maintains a personal computer in a work-at-home environment, accurately entering data to pay utility invoices and prepare customized reports.

Principal Responsibilities and Duties:

• Enters customer utility invoices by:
• Entering required customer data by accurately interpreting a variety of source documents and coded information.
• Performing required steps dictated by online programs and procedures.
• Handling exception items per procedures.
• Keying utility invoices from image (KFI).
• Understands the basic utility industry concepts and terms necessary for proper data entry.
• Understands the fundamentals of the billing and payment process.
• Has a complete understanding of specialized data entry account.
• Logically plans work day by understanding and following all priorities.
• Performs entry duties in accordance with proper time and quality standard routine.
• Maintains own personal computer within parameters of Cass requirements.
• Uses organizational skills to ensure no bills are missing or lost.
• Other duties as assigned.

Skills/Abilities and Minimum Requirements:

• Ability to type 9,000 keystrokes per hour.
• Ability to grasp and retain instructions.
• High level of concentration.
• Self-motivated.
• Accuracy.
• Ability to work independently.
• High school diploma or equivalent required.
• Specialized training in data entry or prior experience

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